Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Product Return is accepted only in case a wrong or damaged product has been delivered.
To be eligible for a return, your item must be unused and in the same condition
that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify
you that we have received your returned item. We will also notify
you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of payment,
within a certain amount of days.
The amount credited on return will be based on the price of the product at the time of purchase. Any change in the product price thereafter will not be considered. This is applicable on all offers and promotions.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your
refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you need to exchange it for the same item, send us an email at email@example.com.